43 industry guides
Business email, industry by industry
A plumber and a therapist do not need the same email setup. One wants estimates@ with two people reading it; the other wants one private address and a separate one for billing. These guides go trade by trade.
Each guide lists the addresses to create first, who should receive each one, how to keep mail flowing when staff change, and the mistakes we see most in that line of work. Pick your industry below, or the closest one.
All of it runs on a free plan: up to 15 mailboxes on your own domain, with the shared addresses set up as groups so the right people see the mail.
How to pick your addresses
- Start with the one address customers will use to reach you: hello@ for most businesses, bookings@ for anything with appointments, estimates@ for the trades.
- Add the money address second: billing@ or invoices@, read by whoever chases payments.
- Give each person their own mailbox for conversations that should stay private.
- Put shared addresses in a group so more than one person sees them, and change the members when staff change.
6 industry guides
Trades and home services
Quotes, call-outs and invoices, usually answered from a van. The setup has to work on a phone.
Business Email for a Plumbing or HVAC Company: The Addresses That Win Jobs
Business email for plumbers and HVAC contractors: service@, estimates@ and invoices@ on your own domain, who reads each, and the mistakes to avoid.
4 min read
Business Email for an Electrical Contractor: Estimates, Compliance and Bids
Business email for electricians: service@, estimates@, invoices@ and office@ on your domain, how to handle certificates and commercial bids, and what not to do.
4 min read
Business Email for Contractors & Trades: Win More Jobs with a Pro Inbox
Plumbers, electricians, and builders — why estimates@ on your domain beats texting from a personal number alone.
1 min read
Business Email for a Cleaning Company: Bookings, Quotes and Staff Turnover
Business email for cleaning services: bookings@, quotes@, office@ and careers@ on your domain, how to handle keys and codes safely, and hiring by email.
4 min read
Business Email for a Landscaping or Lawn Care Business: Quotes and Seasons
Business email for landscapers and lawn care: quotes@, schedule@, invoices@ and hello@ on your domain, seasonal contract emails, weather reschedules and photos.
4 min read
Business Email for an Auto Repair Shop: Approvals, Fleets and Warranty Work
Business email for auto repair shops: service@, estimates@, parts@ and invoices@ on your domain, written approvals, fleet accounts and warranty claims.
4 min read
6 industry guides
Health, care and wellbeing
Appointments, records and private conversations. These guides lean on separate addresses and tight access.
Business Email for Dental & Medical Clinics
Patient trust, appointment reminders, and HIPAA-aware communication patterns for small practices.
1 min read
Business Email for Therapists & Counselors
Private practice intake, scheduling, and client boundaries — why a separate work domain matters.
1 min read
Business Email for a Veterinary Practice: Appointments, Records and Refills
Business email for vets: appointments@, records@, pharmacy@ and hello@ on your domain, reminders that bring pets back, and what stays on the phone.
4 min read
Business Email for a Daycare or Nursery: Parents and Enrolment
Business email for daycares and nurseries: office@, enrolment@, billing@ and parents@ on your domain, incident reports in writing, and photo privacy.
4 min read
Business Email for a Gym: Memberships, Classes and Cancellations
Business email for gyms and studios: membership@, classes@, trainers@ and hello@ on your domain, failed payments, cancellations in writing, waitlists.
4 min read
Business Email for a Salon or Spa: Bookings, Gift Cards and Booking Apps
Business email for salons and spas: bookings@, hello@, gifts@ and careers@ on your domain, how it fits beside your booking app, and what clients expect.
4 min read
8 industry guides
Professional services
Firms that live on trust: the address on the engagement letter has to match the domain on the website.
Business Email for Accountants & Bookkeepers
Tax season volume, client portals, and fiduciary trust — why CPA firms need branded inboxes.
1 min read
Business Email for Small Law Firms: Confidentiality and Professional Image
Email setup for solo attorneys and boutique firms — partners@, intake@, and authentication basics for client trust.
1 min read
Business Email for a Financial Advisor: Records, Compliance and Trust
Business email for financial advisors: clients@, compliance@, scheduling@ and hello@ on your domain, what you must keep, and what never goes by email.
4 min read
Business Email for Insurance Agents
Policy documents, renewals, and claims — professional email for a trust-heavy industry.
1 min read
Business Email for Consultants: Win Higher-Rate Clients
How independent consultants use branded email to pass vendor checks and look established to larger clients.
1 min read
Business Email for Architects & Design Studios
RFPs, permits, and client presentations — enterprise-grade sender identity for design firms.
1 min read
Business Email for a Recruiting Agency: Candidates, Clients and Data Rules
Business email for recruiters: jobs@, candidates@, clients@ and hello@ on your own domain, how to keep the two sides apart, and how to handle CVs lawfully.
4 min read
Business Email for Marketing Agencies: Multiple Client Domains
How agencies manage mail for several client brands — domain limits, role addresses, and keeping deliverability isolated per domain.
1 min read
5 industry guides
Shops, food and online sellers
Orders, returns, suppliers and marketplaces, with one address for customers and another for the people you buy from.
Business Email for Ecommerce: orders@, support@, and Transactional Sends
Set up professional email for your Shopify or WooCommerce brand — customer support inboxes, order notifications via API, and DNS authentication.
1 min read
Business Email for an Etsy Seller: On Etsy vs Your Own Domain
Business email for Etsy and handmade sellers: hello@, wholesale@ and press@ on your domain, Etsy's rules on off-platform contact, and when to add orders@.
4 min read
Business Email for an Amazon Seller: Brand Registry and Suppliers
Business email for Amazon FBA sellers: support@, brand@ and suppliers@ on your domain, what stays in Buyer-Seller Messaging, and securing Seller Central.
4 min read
Business Email for Restaurants & Food Businesses
Catering inquiries, supplier orders, and reservations — why cafes need more than Instagram DMs.
1 min read
Business Email for Small Manufacturers & Wholesalers
B2B buyers expect sales@ and logistics@ on your domain — not a Yahoo inbox.
1 min read
5 industry guides
Property, travel and events
Bookings, tenants, guests and couples. High-stakes dates, and a lot of people copied on one thread.
Business Email for Real Estate Agents: Credibility That Closes Deals
Why agents@broker.com loses to you@yourbrand.com — setup for solo agents and small brokerages on their own domain.
1 min read
Business Email for Property Management: Tenants, Owners and Maintenance
Business email for property managers: leasing@, maintenance@, rent@ and office@ on your domain, notices that must be in writing, and records to keep.
4 min read
Business Email for Hotels & Short-Term Rentals
reservations@, concierge@, and guest communication that matches your listing brand.
1 min read
Business Email for a Travel Agency: Bookings, Emergencies and Payment Fraud
Business email for travel agencies: bookings@, support@, groups@ and hello@ on your domain, an on-call group for travellers, and beating payment fraud.
4 min read
Business Email for Wedding Vendors
Planners, florists, and venues — coordinated communication on domains couples remember.
1 min read
4 industry guides
Creators and media
Sponsors, guests, press and fan mail, kept apart from the address you give your bank.
Business Email for a Podcast: Guests, Sponsors, Press and Listener Mail
Business email for podcasters: hello@, guests@, sponsors@ and press@ on your show's domain, booking guests, answering sponsors fast, and the newsletter.
4 min read
Business Email for YouTubers & Content Creators
Brand deals, fan mail, and merch support deserve more than the Gmail you made at fourteen.
1 min read
Business Email for Photographers & Creatives
Book more shoots with hello@yourstudio.com — branding that matches your portfolio.
1 min read
Business Email for Online Coaches and Course Creators
hello@ and support@ for your coaching brand — onboarding sequences, calendar links, and separating personal from business mail.
1 min read
3 industry guides
Education, faith and nonprofits
Parents, congregations and donors, on a small budget and often run by volunteers.
Business Email for Tutors & Online Educators
Parents pay for professionalism. hello@yourtutoring.com beats a student-era Gmail.
1 min read
Business Email for Churches & Faith Organizations
office@, pastor@, and volunteer coordination on a domain your congregation recognizes.
1 min read
Business Email for Nonprofits: Professional Addresses on a Tight Budget
Free and low-cost email for charities and NGOs — grants@, volunteers@, and building donor trust without enterprise licensing.
1 min read
6 industry guides
Startups, freelancers and small teams
From a one-person business to a remote team: who owns the domain, who is admin, and what to set up in the first week.
Business Email for Startups: The First Week Setup Guide
Incorporate, buy a domain, stand up mailboxes for founders, and send investor updates from a credible address — before you hire an IT person.
1 min read
Business Email for SaaS Founders: The Complete Stack
founders@, support@, and API sends on one domain — the email setup every product company needs before launch.
2 min read
Business Email for Remote Teams: One Workspace, Global Inboxes
Distributed startups need shared admin, timezone-friendly webmail, and API sending — without VPNs or on-prem servers.
1 min read
Business Email for Freelancers and Solopreneurs (Without Overpaying)
One person still needs a professional inbox. Here is how to get you@yourbrand.com on a free plan and look like a team of ten.
1 min read
Freelancers: Stop Losing Clients to Your Gmail Address
You compete on skill — but clients hire based on trust. A branded inbox is the cheapest credibility upgrade you can make.
1 min read
Business Email for Two Partners or a Family Business: Who Owns What
Email for a partnership or family firm: who owns the domain, owner and admin roles, a mailbox each, shared addresses as groups, and if someone leaves.
4 min read
Common questions
- Which address should I create first?
- The one customers will use to reach you. For most businesses that is hello@. For anything with appointments it is bookings@, and for the trades it is estimates@. Add billing@ second.
- My industry is not listed. Which guide should I read?
- Pick the closest one. A tattoo studio works like a salon, a tutoring centre works like a school, a food truck works like a cafe. The address pattern carries over, and new industries are added regularly.
- Can more than one person read the same address?
- Yes. Put the address in a group and every member sees the mail. When someone leaves, change the group instead of handing over a password.
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