Can You Unsend an Email? What Recall Really Does and What Works Instead
Once an email reaches another mail server it cannot be taken back. What Outlook recall and Gmail undo send really do, and the habits that make wrong sends rare.
3 min read
Guides
Setup, strategy, and getting started with business email.
Showing 1–24 of 106
How to Write a Business Email in English as a Non-Native Speaker
Writing business email in English: a five-part structure, twenty safe phrases, words to avoid, mistakes readers notice, and two rewritten examples.
5 min read
Email Groups: One Address for Your Whole Team (sales@, support@, info@)
How to set up a group address like sales@yourdomain.com that reaches several people at once, when to use one, and how to create it in OquMail.
3 min read
Annual Email Security Audit Checklist for a Small Business
An annual email security audit checklist for a small business: verify DNS, rotate DKIM keys, review users and access, check devices, hunt for hidden forwards.
4 min read
Backing Up Business Email: IMAP Export, Archives, Restore Tests
How to back up business email properly: export mailboxes over IMAP with a desktop client or sync tool, keep encrypted offline archives, and test your restores.
4 min read
Business Email Account Hacked? Step-by-Step Recovery Plan
What to do when a business email account is hacked: lock the attacker out, find hidden forwarding rules, check sent mail, notify contacts, and close the gap.
4 min read
Business Email Compromise and Invoice Fraud: How to Stop It
Business email compromise (BEC) explained for small firms: how invoice fraud and fake bank-detail changes work, the warning signs, and controls that stop them.
4 min read
Email Password Policy for a Small Team: Length Over Complexity
A practical email password policy for a small team: why length beats complexity rules, using a password manager, no reuse, breach checks, and when to reset.
4 min read
Email Retention Policy for a Small Business: How Long to Keep What
How to write an email retention policy for a small business: typical retention periods by type, what to keep, how to delete, legal holds, and a short template.
4 min read
Employee Offboarding Checklist for Email: Reset, Forward, Revoke
Employee offboarding checklist for email: reset the password, revoke devices and app passwords, forward or auto-reply, retain the mailbox, and revoke API keys.
4 min read
Employee Onboarding Checklist for Email Access: Day One Done Right
An employee onboarding checklist for email access: create the mailbox, naming, groups, signature, 2FA, mail app setup, and a day-one security briefing.
4 min read
When to Use End-to-End Encryption (PGP, S/MIME) vs Plain TLS
PGP and S/MIME versus TLS for a small business: which messages actually need end-to-end encryption, the costs of each approach, and a simple decision rule.
4 min read
How to Archive Old Business Email Without Deleting Anything
How to archive old business email without deleting it: server folders, local archives in Outlook and Thunderbird, mbox exports, and how long to keep what.
4 min read
How to Block a Sender and Stop Spam Reaching a Business Mailbox
How to block a sender in webmail, Outlook and Apple Mail, why blocking one address rarely stops spam, and what actually cuts junk in a business mailbox.
4 min read
How to Change or Reset a Business Email Password (and What Breaks)
How to change or reset a business email password safely, plus the checklist of mail apps, phones, SMTP plugins and scanners that break until you update them.
4 min read
How to Check Your Business Email Is Set Up Correctly (Test Checklist)
A ten-minute checklist to check business email is set up correctly: send to Gmail, read the auth headers, verify MX, SPF, DKIM and DMARC, and test every app.
4 min read
How to Create Email Filters and Rules to Sort Business Mail
How to create email filters and rules that sort business mail automatically: server-side vs app rules, five filters every small business needs, and pitfalls.
4 min read
How to Create a Group Email Address Like team@ for Several People
Step-by-step guide to create a group email address such as team@ or support@ that delivers to several people, plus how to stop duplicate replies.
4 min read
How to Export or Back Up a Business Mailbox (IMAP Copy, Local Archive)
How to export or back up a business mailbox with an IMAP copy, an mbox or PST export, or a scheduled sync tool, and how to check the backup can be restored.
4 min read
How to Get Business Email Notifications on Your Phone Without Noise
How to get business email notifications on your phone without noise: VIP alerts, per-account settings, filters that pre-sort, and quiet hours with exceptions.
4 min read
How to Handle Bounced Emails as a Small Business: Read, Fix, Resend
How to handle bounced emails as a small business: read the bounce code, tell a typo from a spam block or a full mailbox, fix the cause, and resend safely.
4 min read
How to Keep a Business Mailbox Under Its Storage Quota
How to keep a business mailbox under its storage quota: find the attachments using the space, clean Sent and Trash, archive by year, and stop it refilling.
4 min read
How to Manage Two Business Email Accounts on One Phone
How to manage two business email accounts on one phone in iOS Mail, Gmail and Outlook: add both over IMAP, set the default sender, unified or separate inbox.
4 min read
How to Move Email Between Two Mailboxes With IMAP (Drag and Drop)
How to move email between two mailboxes with IMAP by adding both accounts to one mail app and dragging folders across, plus what to check before and after.
4 min read
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