Free business email in Malaysia: create name@yourbusiness.com.my

Malaysian SMEs are SSM-registered, invoice properly and increasingly deal with corporate and government buyers, yet many still send quotations from a Gmail. A .com.my domain signals a registered business, and the mailboxes on it can be free. This guide walks through registration, DNS and connecting your phone.

Quick answer

Register yourbusiness.com.my (with your SSM registration) or a direct .my through a MYNIC-accredited registrar, create a free OquMail workspace, add the domain, paste four DNS records, create mailboxes. There is no card and no charge for up to 15 mailboxes.

Domain choice: .com.my, .my or .com

Malaysian domains are run by MYNIC. A .com.my requires a Malaysian business registration (SSM) and the registrar checks it, which is why it carries weight with local buyers. A direct .my is open to anyone. Registrars include Exabytes, Shinjiru, IP ServerOne and international resellers. A .com is common among tech companies and exporters, and Malaysian customers accept it.

• .com.my: requires SSM registration; the strongest signal for Malaysian corporate and government clients
• .my: open to anyone; short and modern
• .net.my and .org.my: alternatives for tech firms and non-profits
• .com: fine for exporters, SaaS and businesses serving Singapore

Why Malaysian buyers trust a .com.my address

Because .com.my is tied to SSM registration, an email from sales@yourbusiness.com.my tells a procurement officer, a bank or a government tender panel that the company exists on paper. That matters for e-invoicing, for quoting corporates in KL and Penang, and for Shopee sellers moving into wholesale. A domain address also stays with the Sdn Bhd when an employee leaves, unlike a personal Gmail.

Step by step

1. Register yourbusiness.com.my with a MYNIC-accredited registrar, providing your SSM number, or register a direct .my with no documents.
2. Create a free OquMail workspace at oqumail.com. No card.
3. Add the domain in the dashboard and copy the four DNS records.
4. In the registrar’s DNS panel add the MX, SPF, DKIM and DMARC records.
5. Click Verify. OquMail checks live DNS and shows which record is still missing.
6. Create mailboxes: info@, sales@, accounts@ and one per person, up to 15.
7. Send a test from webmail, then add the account to Outlook or the phone mail app with the settings below.

The four DNS records OquMail needs

Malaysian hosts such as Exabytes bundle cPanel email and pre-set an MX records (the settings that tell the internet where to deliver email for your domain). Remove it before adding OquMail's, and keep only one TXT starting with v=spf1 on the root.

• MX — host @, value mail.oqumail.com, priority 10
• SPF (TXT at @) — v=spf1 MX (Mail Exchanger — where incoming email is delivered) a:mail.oqumail.com ~all
• DKIM (TXT at your selector ._domainkey) — v=DKIM1; k=rsa; p=… (the exact key is shown in your OquMail dashboard)
• DMARC (TXT at _dmarc) — v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com

OquMail connection settings

• Incoming (IMAP): mail.oqumail.com, port 993, SSL/TLS
• Outgoing (SMTP): mail.oqumail.com, port 587, STARTTLS
• Username: your full email address (you@yourdomain.com)
• Password: the same password you use for OquMail webmail

What it costs

The domain is a yearly fee paid to the registrar, usually by FPX bank transfer or card. Email hosting is free: OquMail's free plan needs no card and includes 15 mailboxes, 3 domains, 5 GB per mailbox, webmail, IMAP/SMTP, delivery logs and a send API. Google Workspace and Microsoft 365 are priced per user per month, which a five-person Sdn Bhd does not need to pay for basic mail.

Pitfalls common in Malaysia

• registrar (the company where you bought your domain, e.g. Namecheap or GoDaddy)-bundled email with no DKIM and a shared IP: quotations to corporates land in spam.
• Unifi and mobile connections block outbound port 25. Use port 587 with STARTTLS.
• Choosing SSL on port 587 in Outlook. It must be STARTTLS.
• Leaving the personal Gmail as the contact on your SSM profile, Shopee store and Google Business Profile.
• Skipping DMARC. Publish p=none on day one; Malaysian company domains are a frequent spoofing target for fake invoices.

Common questions

Can a sole proprietor get a .com.my?

Yes, with an SSM business registration (enterprise or sole proprietorship). Only the number is needed at most registrars, and the registrar checks it against the SSM record before activating the domain, which usually takes a working day.

Does it work with Outlook and my phone?

Yes. Add an IMAP account in Outlook, Apple Mail or the Gmail app using the settings above.

What are the free plan limits?

15 mailboxes, 3 domains, 5 GB per mailbox, no expiry.